About this course
A hands-on course for business professionals who want to use AI tools confidently and safely at work. Learn practical prompt writing, AI-assisted writing and analysis, workflow automation, and how to use AI responsibly under UK data protection rules — no technical background needed.
What's included
Course overview
AI is already changing how UK businesses operate — but most staff have never had proper training on how to use it well. This course closes that gap.
Over 6 weeks you'll learn how to use tools like ChatGPT, Microsoft Copilot and Google Gemini for real work tasks: writing and editing faster, summarising documents, analysing data in spreadsheets, and automating repetitive admin. Every lesson is built around practical exercises you can apply the same day, not abstract theory.
You'll also cover the parts most AI training skips: how to spot when AI gets things wrong, how to use it without breaching GDPR or exposing confidential data, and how to build habits that actually save time rather than create new busywork.
By the end of the course you will be able to:
- Write effective prompts that get useful results on the first or second try
- Use AI to draft, edit and improve business writing (emails, reports, proposals)
- Summarise long documents and extract key data in seconds
- Build simple automated workflows that remove repetitive manual work
- Apply AI safely and compliantly in a UK business context
No coding, no technical background required — just a willingness to try new tools.
Free preview lessons
Industry-Recognised Certification
Complete this course and earn a certificate recognised by employers across the UK and internationally. Prepare for official vendor exams with confidence and hands-on practical experience.