IT Fundamentals

1st Line Support

1st Line Support Technicians can be seen as the organisation’s first line of defence against IT-related faults. To be a certified 1st Line Support Technician it’s advised to …

Beginner 3 lessons London
Cisco Authorised Academy
Expert-led training
Industry certificate
UKRLP registered
£599

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Certified instructors
Certificate included
Lifetime access
Free study materials

About this course

1st Line Support Technicians can be seen as the organisation’s first line of defence against IT-related faults. To be a certified 1st Line Support Technician it’s advised to complete a CompTIA certification or Cisco, namely the A+ certification and CCNA …

What's included

Certified instructors
Certificate of completion
Hands-on lab exercises
Interview Q&A prep
Free study materials
London-based training
Lifetime access
Placement support

Course overview

1st Line Support Technicians can be seen as the organisation’s first line of defence against IT-related faults. To be a certified 1st Line Support Technician it’s advised to complete a CompTIA certification or Cisco, namely the A+ certification and CCNA Enterprise CompTIA A+ Cisco CCNA Enterprise

Industry-Recognised Certification

Complete this course and earn a certificate recognised by employers across the UK and internationally. Prepare for official vendor exams with confidence and hands-on practical experience.

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